Terms & Conditions

By accessing or using Gamira ("the Service"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Service.

These terms apply to all users: family members, seniors using the voice companion, caregivers, and medical professionals accessing the platform.

Gamira offers subscription plans: Starter, Family, and Premium. Pricing is displayed on our Pricing page and may change with 30 days notice.

Subscriptions are billed monthly or annually, depending on your selected billing cycle. Payment is processed at the start of each billing period.

A 30-day free trial is available for all plans. No charges are applied during the trial period. You may cancel at any time before the trial ends to avoid charges.

All prices are in Indian Rupees (INR) and inclusive of applicable taxes. GST is applied as per Indian tax regulations.

Monthly subscriptions are non-refundable once billed. You retain access until the end of the billing period.

Annual subscriptions are eligible for a prorated refund within 14 days of the renewal date, minus a 10% administrative fee.

If you cancel during the free trial, no charges apply.

Refunds for the Gamira hardware device are available within 30 days of delivery, provided the device is returned in original condition. Shipping costs are non-refundable.

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.

Health data is treated with the highest level of care and is subject to additional protections under the DPDP Act and GDPR.

Gamira is a care assistance tool, not a replacement for professional medical care. We do not provide medical diagnoses or treatment.

While we strive for 99.8% SOS response reliability, we cannot guarantee uninterrupted service. Technical failures may occur.

To the maximum extent permitted by law, Gamira shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Service.

Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

You agree not to misuse the Service, including: attempting to access unauthorized data, reverse engineering the platform, using the Service for illegal activities, or sharing your account credentials.

You are responsible for maintaining the accuracy of the information you provide, especially health and emergency contact details.

You may terminate your account at any time through the dashboard or by contacting support.

We reserve the right to suspend or terminate accounts that violate these Terms or pose a risk to the platform or other users.

Upon termination, your data will be retained for 90 days (for account recovery) and then permanently deleted, unless legal retention requirements apply.

We may update these Terms periodically. Material changes will be communicated via email at least 30 days before they take effect.

Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

For questions about these Terms, contact us at: [email protected].

Gamira is operated from Rudrapur, Uttarakhand, India. These Terms are governed by the laws of India.